We have compiled an overview of our guests' most frequently asked questions here. If the response you are looking for is not listed, we look forward to your contact request.
It takes about 30 minutes to get to the hotel from the main train station in Zwickau. Take the S-Bahn suburban railway S5 towards Halle (Saale). Get off after 5 stops at "Schweinsbug-Cluten". From there, you will reach the hotel within 700 m via "Bahnhofstraße".
A free on-site parking lot with 49 parking spaces is available to our guests. Further parking options are available in the surrounding streets.
Your hotel room is available for you from 2:00 p.m. on the day of arrival.
We kindly ask you to vacate your room by 11:00 a.m. on the day of departure.
Pets are welcome at the hotel against a small cleaning fee.
Upon request, we provide free cots for children aged 2 years and younger in their parents' room. The hotel rooms offer space for up to 2 cots next to the standard beds.
We accept the following credit cards: MasterCard, VISA, American Express
Monday - Friday 6:30 a.m. - 10:00 a.m.
Saturday & Sunday 7:00 a.m. - 10:30 a.m.
12:00 p.m. - 2:00 p.m.
6:00 p.m. - 9:30 p.m.
Free Wi-Fi is available in all hotel areas.